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Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2024

1. Introduction

mesa-voyage ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mesa-voyage.net or use our travel planning services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, and any other information you voluntarily provide when submitting enquiry forms or requesting our services.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
  • Cookies: Small data files stored on your device that help us improve your experience. See our Cookies Policy for more details.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide travel planning services
  • Send you information about our services that may interest you
  • Improve our website and services based on usage patterns
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Travel partners necessary to fulfil your booking requests
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to withdraw consent at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

mesa-voyage
Level 12, 100 George Street
Sydney NSW 2000
Australia
Email: [email protected]